Nothing but WONDERFUL Things To Say

Everything about Vidanta Riviera Maya exceeded our expectations as an active family of 6 with children ranging from 4-12. The accomodations were top rate, the pools were phenomenal, the pool on the balcony was a hit and the atmosphere the staff creates is amazing and welcoming. We spent 7 days in a 3-bedroom 3-bathroom suite. We loved the elevated jungle walkways that took us everywhere and logged plenty of steps each day. The pools were 1000 steps away and once you were there, you never needed to leave. Transportation was plentiful but honestly, it's sometimes quicker just to walk. We visited Jungala, the aqua park, and had a blast. Travelling, in October, the resort was very quiet so there were no lines and we were able to ride the slides until we had more than our fill never once waiting in line for more than 1 minute. Cirque du Soleil was an increcible experience. There is not a bad seat in the house so do not worry about which tickets you buy. We had the seats that come with appetizers and honestly, it was fun but it would have been better to eat at Nektar right outside the theater. Overall, and INCREDIBLE stay. Take the shuttle to Playa del Carmen and plan on visiting the grocery store. There is no drinkable water on property so plan on buying a lot of bottled water or having an alternative filtering method. Also, food gets expensive very quickly so having a full kitchen in the unit was a huge perk for breakfasts and easy lunches. We will definitely be going back.”

Beautiful Resort - Exceptional Service

The resort and room is exactly as described on the TH site. The 3BR unit was spacious and well maintained. The resort staff could not have been nicer and they went above and beyond to help in any way they could. All the restaurants that we tried were great and the food at Quinto was exceptional! We went to the Cirque du Soleil show and were not disappointed..amazing! The water park was actually closed the week we were there, but it looked like a good time....maybe on the next trip! A very good week spent at the resort. The only drawback regarding the unit - no dishwasher or washer/dryer. We will definitely return now that we know what to expect!”

Beyond expectations

Tons to do, excellent staff, great food, lovely(and huge) room. Terrific experience for my family. ”

One of my favorite Thirdhome Property!

This is my third stay at the Vidanta Riviera Maya in the last year. I LOVE this property - the unit is very spacious, comfortable, and in a beautiful jungle setting. This staff from the moment you get there is very welcoming and accommodating. You feel they truly care for your wellbeing. The best part of our stay is the Grand Luxxe private pool that is available to us while staying there. The exclusive & service there spoils you. Try the grilled octopus! There are plenty of choices for restaurants for dinner. If you get a chance, see the Cirque de Soleil Joya show that is also part of resort. We would spend the day at the pool and nights at dinner, show and dancing! ”

We love Vidanta!

Our family has stayed at Vidanta several times and it continues to provide a wonderful experience! Grande Luxxe Spa villa was as beautiful as ever. We enjoy our relaxing time in our private outdoor spa pool, and housekeeping is incredible. Everything you would expect from a 5 star resort, and it is easier to fly to than Hawaii! ”

Grande Luxxe Vidanta Riviera Maya

Lovely three-bedroom, roomy and clean, albeit much, much darker than in photos (we were in a ground level unit). Enjoyed the resort, no problem waiting for the resort trams (signage would be helpful about what trams to take), enjoyed walking on the raised walkways. Lots of animal life (unfortunately this includes a lot of biting insects). Concierge service not up to snuff (never responded to pre-arrival email, highly inconsistent information, you ask three people and get three different answers). Beach Club and private Grande Luxxe pools very nice. Able to keep timeshare pitches to a minimum if you "just say no." GREAT staff, very friendly and willing to assist. Expect lengthy, multi-part check-in, could be much easier and more efficient. No dishwasher in kitchen; no non-stick cookware. ”

Excellent vacation!

This was our second time in 2 months. Love the property, the staff, and the service. The staff provides such heart felt service & does excellent job regards to cleaning/sanitizing. I felt totally comfortable with my stay there. ”