Nice trip

My wife and I stayed in the residences for a week in November. Weather was great, resort is gorgeous, and the restaurants and food were the main highlight. The restaurants were fantastic. Hotel staff was very nice and service was great. There's also lots of wildlife all over the resort that ew enjoyed. This resort is definitely family and kid focused, which may be why it wasn't our favorite. The entire place shuts down at 10:30pm. The room itself was just ok. There's no view, and the thermostats didn't seem to work (it was always freezing). The resort is also VERY spread out. You have to wait for shuttles to drive you anywhere you wanna go (gym, food, beach). Didn't bother us at first, but after a while it becomes less desirable. It took us 5 days to finally learn our way around and how to get to places on our own. ”

Luxury in paradise

Vidanta never disappoints. This resort offers the ultimate in relaxation and a retreat from the craziness of life. There are plenty of options for pools and restaurants and the beach is lovely. You can take a shuttle or walk for exercise—the furthest walk is only about 20 minutes. The staff is lovely in every way. Vidanta pays them a base fee and small tips along the way really help these folks that are working hard to provide for their families (I would suggest bringing lots of $2 and $5 bills). Gratuity is included in restaurant charges but it’s still nice to add a little extra for the server. You can absolutely decline the sales pitch breakfast. I found out that as Third Home Members, a positive review means the world to the organization because it helps spread the word. This is one of Third Home’s best partnerships—you will love your time at the resort in one of their Grand Luxxe rooms!”

Beutiful property and unit

Can't wait to stay again. Good staff and restuarants. Loved Cirque show and the beach club. ”

Great stay

Wonderful property. Unit was immaculate and gorgeous. Property is very large. ”

Great stay in Grand Luxxe

Great facilities but the resort fee is getting a little expensive. Also the food at the restaurants at Vidanta resorts has also gotten very expensive. Be warned!”

Loved every minute

We had an amazing time the room was perfect, the food was incredible everywhere, there is so much to do and experience on property and to top it off the Cirque de Soleil shap and dinner was spectacular!! Would return in a heartbeat. ”

Great Stay for families and large groups

Great property , areas, pools and beach. Food was also good, the service was at first with some troubles but they were fixed. ”

Nice suite, good resort

I enjoyed the resort, and the one bedroom suite was spacious. There was a king bedroom, then two couches that converted into two twin beds each, so six people stayed comfortably. Also, the living room could be closed off from the dining room, so that was great for watching tv, or when it was time for bed. Resort is nice, but we like Vidanta Nuevo Vallarta better.”

Nice Room, Quite Far Away

Our suite was in the Jungle units which are at the very innermost part of the property and well away from all of the activities and restaurants. With three children it meant waiting for the shuttle to get anywhere as it was too far to walk with all our clan. Other than that, they stay was wonderful. Jungala was nice, not as large as we expected but also not crowded so we felt like we had the place to ourselves. The Cirque show was one of the best we've seen but the dinner before the show was exceptional! It was a great experience.”

This place delivers!

My son said this was one of the best trips ever. This resort has it all and as a 3rd Home member, get to enjoy the perks of the beach club which gives you amazing seating on a private beach. The restaurants are wonderful, the staff is so caring and kind. We got to enjoy every bit of the resort and also went on a couple of outings which were a lot of fun. My son really enjoyed playing beach volleyball throughout the week and made a ton of friends. Wonderful stay!”

Juraj -Vidanta

It is huge, very good quality and service.Only disadvantage is that the beach because of the corals is not to good.”

Grand Luxxe

Beautiful albeit very large resort. They nickel and dime you to death and exchange rate through them is worse than in town. Would not charge my credit card in pesos as my card exchange rate was better than theirs.”

Beautiful property!

Beautiful property and amenities! ”

Large Resort, not residence club - Just know what to expect

So we had previously secured through third home a 4 bedroom suite at the Nuevo Vaharta Vidanta Resort. It was a fairly impressive 5000 square foot suite with full kitchen, laundry facilities, private elevator, huge balcony with plunge pool, and a private roof top pool to enjoy. While we were only able to secure a 1 bedroom deluxe suite at the Riviera Maya resort we assumed while smaller it would be similar. We were wrong. First, you should know that you will be in Jungula which is their water park and not in the residence club. So in effect you are simply in a suite just like any other hotel or resort. While the accommodation was fine, it was small, with various usual hotel issues, and overall not what ww expected. Much louder, music from water park, a very long walk from almost anything, no laundry facilities, definitely not a full kitchen, very limited balcony overlooking nothing. The positives, are that the people working at the resort really do their best to try and make it a wonderful stay. We had some nice meals, and enjoyed both the grand luxxe and beach club pools. All in all we had a fine stay at the resort, but if you have stayed in a larger suite at the residence club just know this is not that. Enjoy!”

Too much like Disney World

The resort and pools were very nice but it just felt like Disney World. You had to take a tram to go everywhere. Walking really wasn't an option. There aren't pathways to get from your condo to all the pools and restaurants. You have to take a tram. The food at the restuarants was just mediocre and pricey. You expect Mexico to be reasonable and the prices were higher than in the US. The whole place was built there, like going to Epoch Center with it only pretending to be authentic. Leaving the resort to go eat elsewhere wasn't really an option. The store onsite was very limited and also expensive. You can't go in the water at the beach because it is all coral rock. We walked down the beach to another resort to go in the ocean. The condo was very nice and had daily maid service and turn down service. They really want you to go thru their time share sales pitch. Definitely avoid doing that! I booked it "keyless" so it was fine for paying the exchange fee, however if I had paid more than the exchange fee to go there, I would not have been pleased.”

Fun relaxing time in tropical paradise

Our stay in the beautiful unit was wonderful. Housekeeping and their delightful surprises were enchanting. The chocolates every night -a sweet touch. Waking up in the jungle -going to the beach so close- walking distance- floating down the lazy River spinning slowly in an inner tube- delicious restaurants so many Available I can’t even recall them all….. there was even a cirque du Soleil show! Great relaxing time- will definitely be back again!”

Fun relaxing time in tropical paradise

Our stay in the beautiful unit was wonderful. Housekeeping and their delightful surprises were enchanting. The chocolates every night -a sweet touch. Waking up in the jungle -going to the beach so close- walking distance- floating down the lazy River spinning slowly in an inner tube- delicious restaurants so many Available I can’t even recall them all….. there was even a cirque du Soleil show! Great relaxing time- will definitely be back again!”

Jungle Escape

Wonderful property, lots of walking & beach time. Food was great & the staff really make you feel welcome. We will be back.”

Wonderful stay for a group of eight

We reserved four rooms through Third Home: a two bedroom, and three one bedroom suites. We thoroughly enjoyed our stay at the Vidanta Grand Luxxe. The accommodation was beautifully appointed, spacious, clean and modern. The resort staff were friendly, helpful and courteous. The resort grounds are beautiful and well maintained. Our favorite parts of the resort were the Beach Club, a beautiful pool area for Grand Luxxe members with fabulous cabanas, drinks and food, and the Salum Beachside Eateries and Market. Further to the above, on the plus side: rooms are even bigger than they appear in the photos, really high end; food at the resort was above expectations and a very pleasant surprise; the Beach Club pool, the only real option, unless you love swim up bars (which is in the main pool with everyone else at the resort); and Dalila, our concierge and contact at the Vidanta for Third Home. She mentioned the time share sales pitch but never pressed us to do it. She was also very helpful with checkin and getting beer and wine put in the rooms before our guests arrived. Only a couple small things on the down side: checkin is a long process (one hour from arrival to room); the resort is huge, so you will need to take trams (like Disney) to get around to some places (checkin and out, golf, Cirque du Soleil); beach is average at best and near impossible to go into the water because of rocks/reef, it is a pool resort not a beach resort. The "negatives" are minor and should not deter you. Just wanted to share for full transparency. We loved our trip (eight of us) and had a wonderful time. Happy to provide more details and info if you would like to reach out to me. ”

Beautiful resort and enjoyed our stay!

The resort is very well kept and clean. The rooms are very nice and modern and housekeeping was very good about coming once a day (would come twice if you requested it). The resort has everything you need (multiple pools, gym, spa, 6+ restaurants, bars, beach, golf, etc.). and the shuttle service that takes you around is convenient (never had to wait more than 10 mins for a shuttle to get somewhere). They could make the check in process a little more efficient as we were anxious to get to our room after a long travel day and it took a few hours. ”

Beauty & the beach

Service, facilities, and the room were top-notch. This is a huge property so to get around you must take shuttles. Although the beach is on the property, the water is very rough & lots of seaweed. So most activities revolve around one of the many beautiful pools. ”

Amazing

So relaxing. Great foot and customer service. Can't wait to go back.”

Meh. No thanks.

These one bedroom units are in the middle of nowhere at this mega resort. We’ve stayed here a few times in a few different room sizes and I will never come back here unless it’s in a 2bd+. The larger rooms are closer to the grand luxxe lobby, gym, spa, beach, pool, and transportation. ”

Wonderful Getaway

Wonderful and easy getaway for our family to get some sun and relaxation. The Vidanta resort is first class with excellent dining, pools, beach, golf and other resort facilities. The staff could not have been nicer. I would add that during this time of Covid, the resort took procedures for hand sanitizer, distancing, and masks very seriously and we always felt very safe. ”

RT

Very nice suite. Great cleaning staff. Very good food choices and quality. Good value on food and drink. Very marginal WIFI, kept getting booted off and having to re-access it. Very friendly and courteous staff. Lots of walking and fairly confusing trail layout - but also very pleasant walkways. On property shuttles were pretty mediocre - confusing system, and lots of waiting for them. Joya was awesome - great food and fantastic entertainment. Will go again.”

Awesome

Beautiful property and beautiful resort!!! Would definitely go back again and again... The food is exceptionally good. The only 2 problems we had: 1) the property is huge....you either walk for miles and miles or you got to wait for the little golf cart to come pick you up...but they are not that frequent. 2) the resort is 40 minutes south of Cancun so every time you have to go to Cancun, it is a very expensive taxi ride.”

No Ocean View; Not a Good Value

It is a pretty and very large timeshare property but not close in proximity to anything. We were supposed to be in an upscale area of the property but you either waited 5-15 min. for a shuttle or you walk many miles a day. No rooms had an ocean view, only a jungle view and not ideal when you are at an ocean resort. We were excluded from using the Grand Luxxe pool even though we were staying at the Grand Luxxe. They claimed this pool is for Grand Luxxe Members only and not applicable to Third Home members or others. We also learned that a hot tub is an inside jacuzzi tub, not a hot tube on a patio as we know it. Further, they made it very difficult to convert USD to pesos. Overall, I do not believe this is a worthy Third Home property or a good value. ”