Welcome to our cozy mountain retreat in Panorama, BC! We want to ensure that your stay is enjoyable and comfortable, so please take a moment to familiarize yourself with our house rules:

-Security Deposit of $750 will be collected before check-in. This is a refundable deposit so long as there is no damage beyond normal wear and tear. Further details in the short-term rental agreement.
-ID will be verified.
-A short-term rental agreement must be signed and agreed to. If you have questions on this, please message in advance before booking.

Parties!
While we all love to party, this home is unfit for anyone looking to party. We want you to have fun on vacation, but we also want to ensure our property and neighbours are respected. There are cameras on the exterior of the building and in the garage, and noise monitors are in the unit to ensure we can avoid noise bylaw issues and unregistered guests. Noise complaints may result in eviction without a refund.

Check-in and Check-out:
Check-in time is at 4:00 PM, and check-out is at 11:00 AM. We may be able to accommodate special requests; please communicate with us in advance.

Quiet Hours:
Respect our neighbours and observe quiet hours between 10:00 PM and 8:00 AM.

No Smoking:
Our home is a smoke-free environment. Please refrain from smoking inside the house or on the deck. If you wish to smoke, please do so in designated outdoor areas and dispose of cigarette butts properly.

Pets:
Unfortunately, we do not allow pets in our rental property. This rule ensures a comfortable environment for guests with allergies. There will be an additional cleaning fee of $500 for anyone found violating this rule, plus additional charges for any damage or stains from the pet.

Hot Tub Use:
Enjoy the private hot tub responsibly. Shower before entering, and please avoid using glassware in the hot tub area. Always secure the hot tub cover when not in use. Please be aware that the deck area may be slippery, so be cautious. Children are not to be unsupervised in the hot tub. If the water level is low, please do not leave it overnight as it can cause damage to the pumps or freeze the hot tub; there will be a hose in the garage to top it up. Do NOT leave the hose attached outside as it will freeze and cause damage to the home.

Kitchen Etiquette:
Feel free to use the kitchen, but please clean up after yourself. Load the dishwasher with dirty dishes and start it before check-out. Dispose of food waste in the designated bins. Accidents happen; if there are broken dishes, please clean them up to prevent injury to your guests and future guests.

Garbage and Recycling:
Properly dispose of garbage and recyclables in the provided bins in the parking lot area.

Damages and Accidents:
Report any damages or accidents as soon as they occur. We understand that accidents happen, but timely reporting allows us to address the issue promptly. This includes but is not limited to - broken dishes, scratches on the floors and walls, stains on the sheets, floors or furniture, or anything else that would not be regular wear and tear.

Maximum Occupancy:
The maximum occupancy for our rental property is 12. Please do not exceed this limit, as it ensures the safety and comfort of all guests. If this limit is exceeded, we will violate our short-term rental license, which puts us at risk and you will be asked to evacuate the property immediately with no refund.

Parking:
Park only in designated areas. Please respect our neighbours' parking spaces and follow any additional parking guidelines provided. Two stalls are in the driveway, and additional guest parking is available in the complex or on the street.

Wi-Fi Usage:
Use the provided Wi-Fi responsibly and only for legal activities. Do not download or stream illegal content.

Emergency Procedures:
Familiarize yourself with emergency procedures, including the location of fire extinguishers and emergency exits.

By booking our rental, you agree to abide by these house rules. Failure to comply may result in additional charges or eviction. We appreciate your cooperation and hope you have a wonderful stay in Panorama, BC!