Pam's Property, Mexico

The Good: Pam's property is in a truly spectacular, secluded location with stunning 180-degree sunset views from the main living area. The house offers plenty of space to relax, comfortable beds, a nice pool, and beautiful bird watching throughout the day. The peaceful setting was exactly what we hoped for when gathering 10 surfing family members from around the world to celebrate my sister's 40th birthday. Areas of Concern- Pre-Arrival Stress: There was significant worry that our reservation might be cancelled prior to arrival, which caused considerable stress given that 10 people had already purchased international flights. This uncertainty was difficult to manage. Food Package - Major Issue: We were essentially required to take the "all-inclusive" food option (approximately $3,500 USD / $5,000 AUD) since the indoor kitchen wasn't functioning. While the first 2-3 days were acceptable, the quality and variety deteriorated significantly. The cooking was very basic, done at a makeshift outdoor dirt-floor kitchen, and didn't reflect even the standard of local cafés. By the end of the week, we were eating out almost completely. The kids only enjoyed the guacamole. Given the amount paid, this felt like extremely poor value - we estimate perhaps $50/day was actually spent on groceries for 10 people. For this price $5000AUD, we could have rented comparable properties in the area. If doing this again, I'd strongly recommend a day-by-day payment arrangement rather than paying upfront. Property Maintenance: The house (built around 2008) is showing its age, particularly for a seaside location: 2 out of 4 bedroom doors don't lock (would require new door installation to fix) Upper room had a mouse problem Multiple non-functioning kitchen appliances Pizza oven was broken (would have been a nice feature!) Hot water is extremely limited - most of us had cold showers all week, with only occasional lukewarm water at best. Language Barrier: Felix the caretaker is pleasant, but none of the staff speak English, which created some communication challenges. Bottom Line: We ultimately had a nice family gathering thanks to the beautiful location and space, being surfers we like camping and nature etc, more posh guests would complain more. However, the poor value on the mandatory food package ($5,000 AUD spent with minimal return) created genuine bitterness within our group. Combined with the property maintenance issues and pre-arrival uncertainty, this stay didn't meet expectations for a Thirdhome exchange. The location saves this from a lower rating, but significant improvements are needed - The bathrooms need renovation and the main roof looks like it needs replacing due to mold on the inside. Would we return? No, we would look at other hosts and properties in the area.”